HOW LONG DO WE STORE INFORMATION ABOUT YOU?
Alongside the commitment to offering the highest standards of service and products, we believe that our products should entitle you to personalized client treatment and incomparable after-sales services (e.g., product warranties) that may last a lifetime for some products. For this purpose, and to ensure such services, we may need to keep your name, phone number, e-mail address, mailing address, and/or other information about you for as long as it is needed for the provision of such services.
When you purchase products from us, we keep information about you as long as is necessary to comply with applicable legislation regarding product guarantee and safety and in order to allow up with you regarding your experience with the product and offer you continuous advice.
Cookies managed by us are stored for up to 12 months.
We respect the retention periods imposed by applicable laws and regulations. To the extent your data is no longer necessary for the provision of a service (including the after sales service referred to above) or if you no longer wish to be part of our distribution list for our e-mail updates and newsletters, information about you will be deleted or archived in an anonymized or de-identified format in order to comply with applicable regulation.